LifecycleHelp

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Lifecycle

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Lifecycle is the IT and HR desk for employee onboard, change, offboard, and return: named instances on lifecycle.lol, with inventory, shipping, servers, and Finance. Dev is only for Lifecycle platform developers.

What Lifecycle isAn IT/HR desk for employee lifecycle tickets, inventory, shipping, and runbooks - one named instance per company desk.Getting startedInstall with Lifecycle-Setup.exe, open the desk hostname, connect directories, then sign in with Microsoft 365 or on-prem AD.Sign-inMicrosoft 365 on hosted desks, Active Directory on-prem, preferred-auth toggle - no desk picker on the login form.Desks and navigationIT, HR, and Finance each show a different icon set in the top bar. Switch with the Desk control. Dev appears only for Lifecycle developers.IT queueOpen/Closed, User/Device/Quality/Ship, Onboard/Change/Offboard/Return, Immediate and Urgent sorting, and sensitive tickets.HR deskRoster, Onboard | Change | Offboard in the top bar, Return tickets from offboard, and sensitive multi-admin visibility.Inventory and assetsCategories including Licenses, Add / Change / Return, swipe and top-bar actions, spreadsheet under the carousel, warranty fields.LicensesInventory Licenses category, Settings catalog SKUs on jobs, and Finance license cost buckets.Shipping and labelsShip stage on tickets, USPS / FedEx / UPS labels, label printers, portal transfers and replacements, return reminders.User portalEnd-user portal vs staff desk - transfer and replace links, pickup or delivery, shipping error reports.Servers and service accountsProvision / maintain / decommission servers; create / rotate / retire service accounts; due reminders and editable templates.WarrantyManual warranty dates on assets; Dell TechDirect sync only when you press Sync after Connections → Warranty credentials.Instructions and walkthroughKnowledge-base articles by category, plus the editable Lifecycle walkthrough in Settings.Settings and ConnectionsCompanies, Entra, AD, Spiceworks, Warranty, Shipping carriers, Notifications, Access, Jobs - costs stay on Finance.FinanceDollar dashboard, define item costs and justifications; the book icon is the Cost brief.Dev and clusterConnected nodes, last seen, desks on the pool, and join tokens to reconnect a host.Instances and invitesCreate on lifecycle.lol, company Microsoft domains, contoso-2 sibling desks, Request invite, and admin Accept / Decline.Cloud syncHosted shared database as source of truth; local nodes link and sync portal / instance requests.Tray and servicesSafe Shutdown, Start/Restart, Check for updates, Auto-rebuild, Open browser.ImmyBotJob tags pick laptop builds; Lifecycle can match PCs when ImmyBot is connected.TroubleshootingServices, LifecycleWatch, cloudflared and DNS, mail From, passwords never in the URL.