Help
Sign-in
Microsoft 365 on hosted desks, Active Directory on-prem, preferred-auth toggle - no desk picker on the login form.
Sign-in page
Open /login on your desk or on lifecycle.lol. The page shows Sign in with Microsoft when Entra is preferred or available, and Username / Password when On-prem AD (or demo) applies.
There is no IT / HR / FIN / DEV picker on the login form. Desk choice happens after you are signed in.
Preferred sign-in
Public *.lifecycle.lol and Vercel hosts use a generic Sign in with Microsoft path (Lifecycle’s multi-tenant app). Users do not register or link their own Entra app under Settings to log in.
In Settings → Connections, Preferred sign-in chooses Microsoft 365 / Entra or On-prem AD for on-prem desks only. If the preferred path fails, the other directory can still appear when it is configured.
Passwords never go in the URL. Sign-in posts credentials over HTTPS; Lifecycle strips password-like query parameters if they appear.
After sign-in
If you have more than one desk role, Lifecycle shows the desk chooser: Lifecycle mark plus IT, HR, and FIN (plus DEV only for Lifecycle developers). Pick a desk to continue.
Single-role accounts go straight to their home - IT to the queue, HR to the HR queue. With no desk role yet, the desk asks an IT Admin to grant access under Settings → Access.
On the marketing host after Microsoft sign-in with a company domain, you may land on /instances to open, request, or create a company desk - see Instances and invites.
Common pitfalls
Microsoft sign-in failures usually mean the Entra app Web redirect URI or admin consent under Settings → Connections → Entra.
Personal email domains cannot open a shared company instance list - use a company Microsoft account. Domain errors on create mean the email domain is not eligible for a shared desk.